Aldelo: Resolve Issues
Updated over a week ago

Need help using the Aldelo integration? In this article, find solutions to common errors and issues.

Error or issue

Solution

Error in Aldelo API result: 10605: Modifier is configured as not available for the current order type or time

Open the item on Aldelo, select the Show Extended Settings dropdown menu and scroll down to Ordering Options. Ensure that the toggle Available To Store POS Only is set to No.

Error in Aldelo API result: 10521: Modfier (ModifierID:) is Not A Forced Modifier Under Modifier Group ID 1 For Item ID

Error in Aldelo API result: 10476: Order Type Disabled(OrderType:)

string indices must be integers

Follow the steps in this article. Ensure that the settings match what is provided in the article.

10370: ISV App's Payment Reference Number is Required

Follow the steps in this article. Ensure that the Prompt for Payment Reference Number option is turned off.

10302: Either Header Credentials Isn’t Valid or Target Store Not Authorized For ISV App Access

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