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Reporting Differences Between Your POS, Channel, and Deliverect
Reporting Differences Between Your POS, Channel, and Deliverect
Updated over a week ago

You may find different reporting data on Deliverect compared to what is provided from your POS or channel.

Reasons

Revenue displayed in Deliverect does not include the following:

  • Delivery fees

  • Discounts

  • Tips

However, the following are included:

  • Channel fees

  • Taxes

Compare between platforms

  • Create an export of one day only to help you find what is causing the difference in revenue.

  • Export your orders from the Orders page to receive the best overview.

  • Find the same order ID in all reports and check if the subtotals match. If not, check where the difference lies (e.g., taxes, discounts) to find a common cause.

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