DMA: FAQs
Sam Fielding avatar
Written by Sam Fielding
Updated over a week ago

General

What is the Delivery Manager App?

With the Delivery Manager App, you can view and manage your orders, change the availability of products, close your stores, and more. Learn more.

Where can I download the Delivery Manager App?

You can download it from the Apple App Store or Google Play Store. View the instructions in this article for details.

Are there any hardware requirements to use the Delivery Manager App?

How do I log in to the Delivery Manager App?

When opening the app for the first time, you are asked to log in with your credentials. You need to have access to a Deliverect account to use the app. Learn more.

How can I invite someone to use the Delivery Manager App?

Invite them to your Deliverect account by logging in to the Deliverect frontend and navigating to Settings and then Users. Learn more.


Stores

How can I close a store using the Delivery Manager App?

Temporarily close one or multiple stores by going to the Stores tab of the app. Tap on the Close store button for the store(s) you want to close. You can close all stores by tapping on the Close all stores button. Learn more.

How can I re-open a store using the Delivery Manager App?

Navigate to the Stores tab of the app and select the Open store button. Learn more.

How can I increase the preparation time of orders using the Delivery Manager App?

Go to the Stores tab of the app and tap on the Busy mode button for the store(s) you want to have an increased preparation time. You can increase the preparation time for all stores by tapping on the Busy mode button above all stores. Learn more


Products

Can I create products using the Delivery Manager App?

No, products can not be created using the Delivery Manager App. Learn how to create products using the Deliverect frontend.

How can I snooze or mark a product as unavailable for ordering using the Delivery Manager App?

You can temporarily snooze products by navigating to the Snooze tab. Learn more.


Settings

How can I activate or deactivate the automatic acceptance of orders (auto-accept)?

Go to the Settings page of your Delivery Manager App. In the Orders tab, you can find the Automatically accept orders toggle.

How can I set up a printer for the Delivery Manager App?

How can I resolve a printer not connecting?

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