Follow the steps below if you need to cancel or terminate one or multiple subscriptions.
Need assistance with one of our products? Contact our support team by selecting the chat icon at the bottom right of this article.
You may still be charged for the next billing period if the notice period has passed. Notice periods are:
15 days for subscriptions with a renewal period of 1 month.
30 days for subscriptions with a renewal period of 6 months.
90 days for subscriptions with a renewal period of 12 months.
Step 1. Select the Configurations (cog) icon in the sidebar.
Step 2. Select Billing.
Step 3. Select View subscriptions.
Step 4. Select the subscription.
Step 5. At the bottom of the page, select Cancel subscription. You are then asked for confirmation. Someone from our team will reach out to you.
Reach out to our support team if the link is not visible.
Tags: cancellation, subscription, contract