You can adjust the settings of a location using Revel as the POS.
Editing location settings is only possible with the user role Edit location settings. If your user role does not include this, contact an Administrator user in your account and ask them to provide you access. Learn how to change user roles.
Follow the steps in this article to access the settings page of your location. Some settings in this article can also be changed for individual channels.
Product sync
Establishment
Enter your Revel establishment name which is found on your Revel dashboard.
Custom menu
The Revel custom menu is used to access POS products during product sync. Read this article to learn how to configure a custom menu in Revel.
Modifier tax rate override
Override your Revel prevailing modifier tax rate. The input rate will apply to all modifiers. Leave blank to use default Revel prevailing rates, or set to whole or decimal numbers (e.g., for 20% enter 20, for 6.75% enter 6.75) to override the POS rate.
When making changes to the following settings, ensure you are editing the correct area. Any changes made to the location will propagate to every online store for this location. Any changes made when editing the settings of an online store will impact only that online store.
Advanced product sync settings
Inventory management
Revel’s inventory tracking feature allows you to automatically snooze items based on Revel’s stock status updates through their notification service.
This requires configuration in Revel. Contact your Revel representative to request the activation of in-out stock webhooks.
Global order settings
Anonymize customer data (GDPR)
Activate to hide order customer info and delivery address details. Update the customer's name to “Anonymized” once the order is finalized by Revel.
The customer information is available until the order receives the “Finalized” order status.
Anonymize customer data in Revel
Activate to remove all customer data fields (name, email, phone, and address) from order information sent to Revel.
Direct table integration
Activate to send eat-in orders to a defined, selected Revel table. Requires the online store to provide the correct Revel table name or ID, and for your Revel tables to be synced to Deliverect. Contact our support team to sync your tables.
Order
Paid payment type
Choose the payment method for paid online orders. If the preferred option does not display, create one in your Revel dashboard. Ensure that Type is Credit.
Cash payment type
Choose the payment method for cash and unpaid online orders. If the preferred option does not display, create one in your Revel dashboard. Ensure that Type is Cash.
Delivery dining option
Choose the Revel dining option for delivery orders. It is recommended to use the dining option Online Ordering to bypass customer details and address validation. If you create a custom dining option, contact Revel to verify that the information provided by your online store will fulfill your custom dining option requirements.
Pickup dining option
Choose the Revel dining option for pickup orders. It is recommended to use the dining option Online Ordering to bypass customer details and address validation. If you create a custom dining option, contact Revel to verify that the information provided by your online store will fulfill your custom dining option requirements.
Eat in dining option
Choose the Revel dining option for eat-in orders. It is recommended to use the dining option Online Ordering or Eat In to bypass customer details and address validation. If you create a custom dining option, contact Revel to verify that the information provided by your online store will fulfill your custom dining option requirements.
Discount option
Choose the Revel discount option for mapping order discounts. If the preferred option does not display, create one in your Revel dashboard. Requires activating the Send discounts setting in the Order payment section. Read this article for more details.
Service charge alias
Chosoe the Revel service fee option for mapping order service charge amounts. If the preferred option does not display, create one in your Revel dashboard. Requires activating the Send service charge setting in the Order payment section. Read this article for more details.
Delivery fee alias
Choose the Revel service fee option for mapping order delivery fee amounts. If the preferred option does not display, create one in your Revel dashboard. Requires activating the Send delivery fee setting in the Order payment section. Read this article for more details.
POS station
Choose the Revel restaurant Station to send orders. The POS station name can be edited in your Revel dashboard by going to Establishment and then Stations.
Use POS tax calculations
Use Revel tax calculations instead of your online stores' to ensure POS auto-finalization of orders without slight tax variances.
This may lead to inconsistencies between online store reports and Revel reports due to the corrections applied when active.
Order payment
Send discounts
Activate to send any discount amount to your POS. Requires activating the Discount option setting in the Order section.
Send delivery fee
Activate to send any delivery fees to your POS. Requires activating the Delivery fee alias setting in the Order section.
Send service charge
Activate to send any service charges to your POS. Requires activating the Service charge alias setting in the Order section.
When to send delivery fee
Choose to send delivery fees to your POS at all times or only when the delivery is made by the restaurant. Ensure that the settings Send delivery fee and Delivery fee alias are also configured for a correct mapping to your POS.
Send tip
Activate to send tips to your POS.
Order behaviour
Buffer orders
Activate to delay order release to the POS. Orders are automatically accepted on Parsed and Scheduled statuses until it is time to send them to the POS (pickup time minus the channel’s Average Preparation Time). This setting overrides the value set in Auto accept order when as all orders are auto-accepted.
Average preparation time
Set your average preparation time in minutes. Used in combination with the Buffer orders setting.
Average delivery time
Average delivery time in minutes. Controls various self-delivery and dispatch settings.
Separate same products
If two or more of the same products are ordered, separate them into individual line items for improved visibility in the POS order and receipt.
Skip sending order cancellation to POS
Skip sending any canceled order from an online store or the DMA to the POS.
Snooze item if out of stock
Automatically snooze items for a set amount of time if unavailable or out of stock. Snooze will trigger when an order is attempted and fails due to stock issue, where the unavailable item will then become snoozed.