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Link a Channel

Updated over a week ago

Follow the steps in this article if a Deliverect account manager or a support representative has asked you to link a delivery channel.

Step 1. Log in to your Deliverect account and select Locations in the sidebar.


Step 2. Expand the location to find the channel. Select the Link channel button. You are then asked to provide credentials or to log into the delivery platform. Follow the steps to complete the connection.

Unlinking a channel

Follow the steps below to unlink a channel from your Deliverect account.

  • Unlinking using the Unlink button

    • Visit your locations page. You may find an Unlink button next to the channel you wish to disconnect.

    • If this button is available, you can manually initiate the unlinking process by selecting it.

This action is irreversible and may result in revenue loss if your existing delivery channel tablets are still active or in use.

  • When the Unlink button is not available

  • Permanent store closures or channel deactivation

    If you are permanently closing a store or want to stop using a delivery channel permanently:

    • You must contact both Deliverect support and your delivery channel or online ordering provider.

    • This ensures that your account is fully and permanently deactivated across all platforms.

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