You can adjust the settings of a location using Lightspeed Restaurant O-Series as the POS.
Editing location settings is only possible with the user role Edit location settings. If your user role does not include this, contact an Administrator user in your account and ask them to provide you access. Learn how to change user roles.
Follow the steps in this article to access the settings page of your location. Some settings in this article can also be changed for individual channels.
Connection
Use "Pass-Thru Printing"
Activate to allow online orders to be sent straight to your POS printer without requiring manual acceptance. In other words, your staff won't need to manually accept orders.
If the O-Series Pass-Thru register is offline, we will attempt to send orders three additional times. If the final time fails, the order is sent without Pass-Thru Printing activated to ensure you don’t miss any orders.
Please note, to use this feature, corresponding configuration in O Series is required. Please refer to this article for further information.
Site
Choose the O-Series business location. All options are linked to the access profile authorized to your Deliverect account. Reauthorize if you do not find the desired location.
Product sync
Sync only "Online" POS products
Activate to sync only items and categories marked as “Show Online” in O-Series' “Online Products”.
Service charge tax % subtraction
Subtract the inclusive tax amount from the total value of the service charge of an order. Leave the field empty to send the entire service charge amount to the POS. Enter as a number (e.g., for 20% enter 20, for 6.75% enter 6.75).
Delivery fee tax % subtraction
Subtract the inclusive tax amount from the total value of the delivery fee of an order. Leave the field empty to send the entire delivery fee amount to the POS. Enter as a number (e.g., for 20% enter 20, for 6.75% enter 6.75).
When making changes to the following settings, ensure you are editing the correct area. Any changes made to the location will propagate to every online store for this location. Any changes made when editing the settings of an online store will impact only that online store.
Menu
Inventory management
O-Series’ inventory tracking feature allows you to automatically snooze items based on POS stock levels. To use, activate this setting and select the Save button. Next, set a threshold in the Stock threshold setting.
Stock threshold
Set a threshold on when to automatically snooze an item based on POS stock levels. The default threshold level is 1. Activate the Inventory management setting to use.
Global order settings
Anonymize customer data (GDPR)
Activate to hide order customer info and delivery address details. Update the customer's name to “Anonymized” once the order is finalized by O-Series.
The customer information is available until the order receives the “Finalized” order status.
Order
Complete when paid
Activate to notify O-Series that paid orders are “COMPLETE”. When inactive, O-Series will complete an order when the order’s closed as paid in the POS. Leave inactive, if you use POS “COMPLETE” as a delivery notification.
Default customer ID
Set the default customer ID for all orders. If left blank, the ID value will auto-generate with the first successful order injection to O-Series.
Override number of customers
Set a value to override the number of customers sent to O-Series. The default value is 0.
Order payment
Send discounts
Activate to send any discount amount provided by this online store to your POS
Send delivery fee
Activate to send any delivery fee amount provided by this online store to your POS
Send service charge
Activate to send any service charge amount provided by this online store to your POS
When to send delivery fee
Choose to send delivery fees to your POS at all times or only when the delivery is made by the restaurant. Ensure that the settings Send delivery fee and Delivery fee PLU are also configured for a correct mapping to your POS.
Discount PLU
Allows you to map order discounts. Create a $0 POS item called Discount and sync this to Deliverect. Enter the item’s PLU in this field.
Delivery fee PLU
Allows you to map order delivery fees. Create a $0 POS item called Delivery and sync this to Deliverect. Enter the item’s PLU in this field.
Service charge PLU
Allows you to map order service charges. Create a $0 POS item called Service charge and sync this to Deliverect. Enter the item’s PLU in this field.
Send tip
Activate to send any tip amount provided by an online store to your POS.
Pickup payment method
Choose the O-Series payment method for pre-paid pickup orders. Payment methods show on your O-Series device and the customer's receipt. New payment methods can be created in O-Series.
Delivery payment method
The O Series payment method for Delivery-type orders from this online store. This payment method will display in your Lightspeed device and consumer receipt. If you can't find the correct payment method, please create one in Lightspeed.
Eat In payment method
Choose the K-Series payment method for eat-in orders. Payment methods show on your O-Series device and the customer's receipt. New payment methods can be created in O-Series.
Drive-thru payment method
Choose the K-Series payment method for drive-thru orders. Payment methods show on your O-Series device and the customer's receipt. New payment methods can be created in O-Series.
Order behaviour
Buffer orders
Activate to delay order release to the POS. Orders are automatically accepted on Parsed and Scheduled statuses until it is time to send them to the POS (pickup time minus the channel’s Average Preparation Time). This setting overrides the value set in Auto accept order when as all orders are auto-accepted.
Average preparation time
Set your average preparation time in minutes. Used in combination with the Buffer orders setting.
Average delivery time
Average delivery time in minutes. Controls various self-delivery and dispatch settings.
Separate same products
If two or more of the same products are ordered, separate them into individual line items for improved visibility in the POS order and receipt.
Skip sending order cancellation to POS
Skip sending any canceled order from an online store or the DMA to the POS.
Snooze items if out of stock
Choose to automatically snooze items for a set length of time if they are unavailable or out of stock. Snoozing will trigger when an order is attempted and fails due to a stock issue.