Read this article to learn about configuring Heartland for Deliverect.

We need both an API key and your Location Number from your Heartland account to allow us to send and receive information from your POS. Provide both of these to your Deliverect representative.

Heartland has created a document detailing how to create an API key.

Log in to your Heartland account and select Location Setup in the sidebar. At the top of the page, you can find your Location Number.

To allow orders to pass to your Heartland POS correctly, follow the instructions detailed in the sections below.

Products must be configured to be available for online ordering. Please view this external article to learn how.

If you see that items in your POS are missing in Deliverect, it is likely that they are not available for online ordering.

Deliverect syncs items with respect to Heartland’s menu hierarchy. For items to be correctly synced for ordering, they must exist within a category contained inside a section within a menu. Modifiers need to exist within an item that adheres to the above hierarchy.

Configure each hierarchy for online ordering, failing to do so may cause items within it to be blocked from online ordering even if the item itself is available for online ordering.

View this external article for details.

If you use an iPad, ensure that it is online and connected. Failing to do so may cause errors.

You can check if an iPad is online by going to the Online Ordering page in Heartland. The Assigned iPad field shows if an iPad is connected.

If you use different prices based on the delivery channel, follow the instructions in this article.

After following the instructions above, publish your menu(s) to your delivery channels in Deliverect. To learn how view this article.

Context and sub-items in Heartland are not currently supported as part of the integration between Heartland and Deliverect.