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Updated over a week ago

If you haven't been able to find what you were looking for in our help center, our support team is here to help! For a quick resolution, we recommend you provide as much detail as possible (view this article for information). We are available 24/7.

Select the green chat icon at the bottom right of your Deliverect Manager Portal to chat with one of our agents. Then, select the Ask a question option.

Even though we're a chat-first company, our agents can use screen sharing or call you through our chat messenger when necessary to resolve an issue.

Our technical support team typically responds to live chats within a few minutes.

Benefits of chat

🧑‍💼 Get the right agent

We route your questions to the Deliverect agent who can best help you with your account.

⏱️ Save time

Our agents can easily identify you and view the specifics of your account. By using this information, they can answer your question faster.

📞 Voice calling and screen sharing

If needed, our agents can initiate voice calling or screen sharing to aid in providing a resolution.

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