Need to set up a printer in your Delivery Manager App (DMA)? Well, you're in the right place! Here is how you can do exactly that.
Interactive tutorial
Individual steps
Step 1. Open the Delivery Manager App and tap on the Settings icon at the bottom left.
Step 2. In the sidebar, select Receipt printing.
Step 3. Find your printer and tap on Add printer. Tapping on Reload will check for new printers.
Printer not appearing? Make sure that your printer is compatible with Deliverect.
For LAN/Wi-Fi printers
ensure that the printer is connected to the same network as your tablet.
For Bluetooth printers:
ensure that Bluetooth is active on the printer and tablet.
move the tablet closer to the printer to rule out any range issues.
allow Bluetooth for the Delivery Manager App:
For iPads, view this article.
For Android tablets, view this article. The Nearby Bluetooth devices permission is required.
If none of the above works, please reach out to our support team by clicking on the chat icon at the bottom right of this article.
Step 4. Once your printer has been added, tap on Configure.
Step 5. Choose to print bag or kitchen tickets by enabling them via the toggles. You are also able to adjust the number of tickets to be printed and the font size. Once you are ready, tap on Print test tickets or use the Preview option to check the result. At the bottom is an option to disconnect the printer.
Ticket examples
Bag ticket
A: Channel, pickup time, order number, and customer name.
B: Customer notes.
C: Order items.
D: Order totals, discounts, delivery fees, and taxes.
E: Payment status of the order.
F: Customer name and contact details.
G: Restaurant's address.
H: Notes for the delivery driver.
Kitchen ticket
A: Channel, pickup time, order number, and customer name.
B: Customer notes.
C: Order items.
D: Customer name and contact details.
