All menus published to HungerStation must be fully translated into English and Arabic. Any missing translations will result in a failed menu publish. Read this article for instructions on translating a menu in Deliverect. To resolve translation errors, ensure every category and item in your menu includes both English and Arabic translations. Verify that flagged items with red error messages are addressed before attempting to republish.
If you have any questions or need help complying with the following standards, HungerStation requests that you log in to the Vendor Portal and use their HelpCenter option to contact their Care team.
Below is a guide to HungerStation's quality standards that are in place to ensure that your customers enjoy a clear and user-friendly menu, resulting in happier customers.
All translations apply to category names, menu products, meal deal names, modifier names, and all item descriptions. This applies to both naming and punctuation.
Allergens and calories
It is required to provide calorie and allergen information for every item in your menu. You can do this by opening the product specifications window for each item. If you encounter issues with missing allergen or calorie information, review the highlighted errors in Deliverect's product specifications window. Ensure all items have complete nutrition and allergen data before republishing.
Correct localization
Category names
Ensure all category names in the English version are in English, and all category names in the Arabic version are in Arabic. Any incorrect combinations will result in your menu failing to publish.
Item names and descriptions
Ensure all item names and descriptions in the English version are in English, and all item names and descriptions in the Arabic version are in Arabic. Any incorrect combinations will result in your menu failing to publish.
Descriptions must have a minimum length of two words.
Descriptions can not only contain numbers or special characters.
Descriptions can not be identical to the product's title.
If flagged for insufficient or incorrect descriptions, ensure the description provides meaningful details about the product and includes at least two words in both English and Arabic.
Modifier group and modifier names
Ensure all modifier groups and modifier names in the English version are in English, and all modifier groups and modifier names in the Arabic version are in Arabic. Any incorrect combinations will result in your menu failing to publish.
In addition to the above language restrictions, HungerStation requires all item descriptions to have at least two words and be less than 400 characters long.
Descriptions can not consist of only numbers or special characters. The description can include numbers and special characters, but only in addition to two or more words.