Publish a Menu to Your Delivery Channels
Sam Fielding avatar
Written by Sam Fielding
Updated over a week ago

Publish (push) menus created in Deliverect to your channels. Once done, customers will be able to place orders.

This process has to be completed every time you make a change to a menu.

Interactive tutorial

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Individual steps

Step 1. Log in to your Deliverect account and go to Menus.


Step 2. Select the Publish menus button.


Step 3. A new screen will appear. First, choose which menu(s) you want to publish.

Some channels support publishing multiple menus (e.g. seperate menus for delivery and pickup). Incompatible channels will be greyed out.


Step 4. Select the channels you want the menu published on.


Step 5. Select the Publish Menus button.

Alternatively, select the Publish All Active Menus button to quickly publish menus currently in use by your channels. A confirmation window will appear stating which menus will be published to each channel.

What to keep in mind before publishing a menu

  • Add availabilities if you are publishing a menu to an Uber Eats, Flipdish, or a Deliverect Online Ordering channel.

  • Add a menu description and a menu image when publishing a menu to a Deliveroo channel.

Troubleshooting

Below are some common errors and how to fix them:

  • Deliveroo requires a menu image. See Menu - Info tab. You are yet to add an image to your menu. Please update your menu by editing your menu.

  • "error": { "code": "too_many_requests", "message": "api calls for this menu update have exceeded the RPS limit" } } Wait a few minutes and then try to publish your menu again.

  • "error": "Brand ID missing in ChannelLink" Please contact your Deliverect account manager or our support team.

  • Menu push aborted: Missing APIKey for channel link ID: Please contact your Deliverect account manager or our support team.

  • "error": "invalid site IDs: Please contact your Deliverect account manager or our support team.

Updating your menu

Read this article if you need to update your menu before publishing.

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