You can adjust the settings of a location using Lightspeed Restaurant L-Series as the POS.
Editing location settings is only possible with the user role Edit location settings. If your user role does not include this, contact an Administrator user in your account and ask them to provide you access. Learn how to change user roles.
Follow the steps in this article to access the settings page of your location. Some settings in this article can also be changed for individual channels.
Connection
Server
You can find this in your Lightspeed back-office URL when you log-in (e.g., if your URL is euc1-web.posios.com, your server is “EUC1”.)
Company ID
Displayed at the top of your Lightspeed "Day Report". ID format is a 5 or 6 digits.
Has Liteserver
Activate if you use a Lightspeed LiteServer on site. The LiteServer allows you to imitate Lightspeed's cloud-based servers. Failure to correctly set your LiteServer status in Deliverect may lead to order failures.
Product sync
Takeaway tax override
Override POS takeaway tax rates during product sync. Rates will apply to all items. Enter as a number (e.g., for 20% enter 20, for 6.75% enter 6.75).
Delivery tax override
Override POS delivery tax rates during product sync. Rates will apply to all items. Enter as a number (e.g., for 20% enter 20, for 6.75% enter 6.75).
Unlinked modifier tax override
Override tax rates of unlinked modifiers during product sync. Rates will apply to all items. Enter as a number (e.g., for 20% enter 20, for 6.75% enter 6.75).
Price level
Set the price level for product syncs to apply as your items’ main display prices. All available price levels will also be stored on items' properties and are visible on the Products page.
Merge items with duplicate PLU
Combine products and modifiers using the same PLU, and store any price differences in the product's Customizations. This allows you to sync items used as both a modifier and a product while sharing the same PLU for reporting purposes.
Most settings below are available to edit for entire locations and singular channels.
Changes made to the location will propagate to all channels of this location. However, any changes made to a channel will impact only that online channel.
Global order settings
Anonymize customer data (GDPR)
Activate to hide order customer info and delivery address details. Update the customer's name to “Anonymized” once the order is finalized by Lightspeed.
The customer information is available until the order receives the “Finalized” order status.
Item note PLU
Lightspeed does not offer native item-level note support. To accurately display item remarks on the item, follow the steps in this article and input the item PLU in this field.
Cancel item PLU
Lightspeed does not offer native order cancellation support. To minimize reporting variances, create a $0 product, sync it to Deliverect, and add the product PLU to this field. Use with the Cancel note PLU and Send cancel as negative order settings.
Cancel note PLU
Lightspeed does not offer native order cancellation support. To best support the Cancel item PLU setting, create an Add note on L-Series’ Modifiers page, sync it to Deliverect, and add the modifier group PLU to this field. This will allow the cancel order to highlight which order is canceled.
Send cancel as negative order
Activate to insert any cancel order total as a negative balance. Requires configuration of the Cancel item PLU and Cancel note PLU settings. When inactive, the order total of a canceled order is $0.
Order
Default customer ID
Enter the default customer ID for all orders for this online store. If left blank, the ID value will auto-generate during the first successful order injection to L-Series.
Pickup table
Choose the Lightspeed table where Pickup-type orders will be placed. If you can’t see the correct table, create it first in L-Series with the takeaway type. Ensure the L-Series Floor is set to visible.
Delivery table
Choose the Lightspeed table where delivery-type orders will be placed. If you can’t see the correct table, create it first in L-Series with the delivery type. Ensure the L-Series Floor is set to visible.
Eat In table
Choose the Lightspeed table where eat-in-type orders will be placed. If you can’t see the correct table, create it first in L-Series with the restaurant type. Ensure the L-Series Floor is set to visible.
If the online store specifies a table number, it takes priority over the Eat In table value.
Override number of customers
Override the number of customers sent to L-Series. The default value is 0.
Order payment
Send discounts
Activate to send any discount amount provided by this online store to your POS
Send delivery fee
Activate to send any delivery fee amount provided by this online store to your POS
Send service charge
Activate to send any service charge amount provided by this online store to your POS
When to send delivery fee
Choose to send delivery fees to your POS at all times or only when the delivery is made by the restaurant. Ensure that the settings Send delivery fee and Delivery fee PLU are also configured for a correct mapping to your POS.
Discount PLU
Allows you to map order discounts. Create a $0 POS item called Discount and sync this to Deliverect. Enter the item’s PLU in this field.
Service charge PLU
Allows you to map order service charges. Create a $0 POS item called Service charge and sync this to Deliverect. Enter the item’s PLU in this field.
Delivery fee PLU
Allows you to map order delivery fees. Create a $0 POS item called Delivery and sync this to Deliverect. Enter the item’s PLU in this field.
Send tip
Activate to send any tip amount provided by this online store to your POS.
Paid order payment type
Select the Lightspeed payment type for pre-paid online orders from this online store. This will be displayed on your POS and in reports. If you can't find the correct payment type, create one first in Lightspeed.
Unpaid order payment type
Select the Lightspeed payment type for unpaid online orders from this online store. This will be displayed on your POS and in reports. If you can't find the correct payment type, create one first in Lightspeed.
Order behaviour
Buffer orders
Activate to delay order release to the POS. Orders are automatically accepted on Parsed and Scheduled statuses until it is time to send them to the POS (pickup time minus the channel’s Average Preparation Time). This setting overrides the value set in Auto accept order when as all orders are auto-accepted.
Average preparation time
Set your average preparation time in minutes. Used in combination with the Buffer orders setting.
Average delivery time
Average delivery time in minutes. Controls various self-delivery and dispatch settings.
Separate same products
If two or more of the same products are ordered, separate them into individual line items for improved visibility in the POS order and receipt.
Skip sending order cancellation to POS
Skip sending any online store or DMA canceled order to POS. If you deactivate this setting, ensure you configure Cancel item PLU and Cancel note PLU.
Menu settings
The following settings are configured when selecting an item on the Products or Menus page.
Price levels
Your Deliverect menu editor prices can be overridden with price levels in the Deliverect menu preview and when publishing to the online store, allowing for different prices per menu type. Your price level price data is managed in Lightspeed, and visible in your Deliverect product’s Price levels section.
Delivery price level
Set the price level for delivery menus.
Eat In price level
Set the price level for eat-in menus.
Pickup price level
Set the price level for pickup menus.