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Revo XEF: Solve Issues

Need help using the Revo XEF integration? In this article, find solutions to common errors and issues.

Error or issue

Solution

Products are not syncing from the POS.

On older Revo accounts the POS ID was set at channel level instead of location level — check that your Location ID is entered at the location level in your Deliverect settings. If that's already correct, sync your products and publish your menu again from the POS side.

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