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View Menu Items Sold on Your Channels
View Menu Items Sold on Your Channels
Updated over a week ago

The Menu Items page shows you which items have been sold, including their revenue, time snoozed, and availability.

Access the page by logging in to your Deliverect account and selecting Analytics followed by Menu items in the sidebar.

Filters

Use the filters at the top of the page to customize the data shown to you. The following options are available:

  • On locations

  • On custom tags

  • On channels

  • On date

It is possible to utilize all filters at once and with multiple locations, custom tags, and channels simultaneously. This allows you to specifically choose which information is shown, useful for understanding how your business is/was performing in specific areas or time periods.

Types

Change which type of item is displayed by selecting the different buttons. The data in the table will immediately update.

Data

All items sold are shown in the table. In addition to their name, you can also see:

  • Items sold as item: Total sold.

  • Revenue base: Only the item's price.

  • Successful revenue extended: The item's price and the price of any subitems.

  • Revenue from upsells: Total revenue earned from using the product as an upsell.

  • Revenue from variations: Total revenue earned from using variations.

  • Times Snoozed: The number of times the item was snoozed on each location/channel (e.g. an item snoozed once on 5 locations would show 5).

  • Time Snoozed: The total time the item was snoozed.

  • Availability: Compared to your total opening hours, how often the item was available. This is calculated by dividing the time snoozed by your total opening hours.

Single item view

Selectin an item either from the main Dashboard or the dedicated Menu Items page will provide the following metrics:

  • Total orders

  • Total revenue

  • Most popular order time

  • Revenue from upsells

  • Revenue from variations

Related items

At the bottom of the page, tables are present that show related items.

Type

Tables

Products

  • Meal deals that contained the products

  • Modifiers used with the product

Meal deals

  • Products sold in the meal deal

Modifiers

  • Products that contained the modifier

Export

Select the Export button to create a CSV file of the data.

You can include fields by searching for them, and selecting the x removes them. Items can be grouped by day, week, or all. Select the Export As CSV button once ready. You can download the file from your Operation Reports page.

Explanation of fields

Below you can find the possible fields and a brief explanation of what each means.

AsItem means the item was sold individually/standalone and not part of a meal deal, modifier, or upsell group.

Field in CSV file

Explanation

CanceledOrderCount

The number of orders containing the item that were canceled

CanceledOrderCountAsItem

The number of orders containing the item that were canceled when sold individually as an item

CanceledQuantity

The quantity of an item in canceled orders

CanceledQuantityAsItem

The quantity of an item in canceled orders when sold individually as an item

CanceledRevenue

The lost revenue of an item because of canceled orders

CanceledRevenueAsItem

The lost revenue of an item because of canceled orders when sold individually as an item

FailedOrderCount

The number of orders containing the item that failed

FailedOrderCountAsItem

The number of orders containing the item that failed when sold individually as an item

FailedQuantity

The quantity of an item in failed orders

FailedQuantityAsItem

The quantity of an item in failed orders when sold individually as an item

FailedRevenue

The lost revenue of an item because of failed orders

FailedRevenueAsItem

The lost revenue of an item because of failed orders when sold individually as an item

IsBundle

The number of orders as part of a meal deal/bundle

ItemAvailability

How often the item was available on your menus

Name

An item's name

SnoozeCount

The number of times the item was snoozed/made unavailable.

SnoozeTime

The total time the item was snoozed/made unavailable

SuccessfulOrderCount

The number of successful orders containing the item

SuccessfulOrderCountAsItem

The number of successful orders containing the item when sold individually as an item

SuccessfulQuantity

The quantity of an item in successful orders

SuccessfulQuantityAsItem

The revenue generated from an item when sold individually as an item

SuccessfulRevenue

The revenue generated from an item

SuccessfulRevenueAsItem

The revenue of an item in successful orders

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