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ezCater: Integration Overview

With Deliverect's integration, receive orders from your ezCater account and have them automatically sent to your POS. You are also able to manage your menu.

  • Activation timeline: ezCater can typically be integrated within 5-7 days.

How it works

  1. The customer places an order on ezCater.

  2. The order arrives on your ezCater portal.

  3. Once you accept it, the order is sent to Deliverect and your POS (or Delivery Manager App).

How to set up

Contact our support team or your Deliverect account manager.

Menu management

There are currently two methods for updating your menu on ezCater:

  • Using the menu publishing functionality in Deliverect.

  • Manually sending your menu to ezCater.

Your Deliverect account manager will tell you which method to use.

Using the menu publishing functionality in Deliverect

Follow the steps in this article to publish your menu.

Sent to ezCater with a menu publish

  • Product mapping

  • Product name

  • Prices

  • Modifier/upsell groups

  • Images

  • Descriptions

It can take up to 48 hours for menu changes to be visible online.

When necessary to publish the menu

  • Every time the menu is changed.

Manually sending your menu to ezCater

If your menu needs to be manually submitted to ezCater, follow these steps.

Step 1. Ensure that the required ezCater tagging has been added to your menu items.


Step 2. Contact your Deliverect account manager or our support team to request your menu to be updated on ezCater. We will send the menu to ezCater on your behalf.


Step 3. The menu is updated on ezCater if they approve the changes. If rejected, we will provide you with their feedback so that you know what needs changing.

Order management

Information sent to Deliverect with orders

  • Order details

  • Pick-up time

  • Order notes

  • Customer name

  • Delivery address

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