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Changes made to items in your POS need to be synced to Deliverect. Doing so will add, remove, and update existing products, which is important to prevent orders from failing.
Most POS systems allow you to sync products directly to Deliverect. However, some may require you to pre-authorize the changes in your POS or send the products from your POS. Contact your Deliverect account manager or our support team to learn which action works for you.
To sync products from your POS from Deliverect, follow the steps below.
Step 1. Log in to 
Deliverect Retail and select 
Locations in the sidebar.
Step 2. Find the location from which you want to sync products. To immediately sync products, select the Sync products button. By selecting the dropdown icon, all sync options are provided:
Sync products: This will update your Deliverect account with any changes detected on your POS.
Sync preview: To be aware of potential changes before they are applied, choose this option. A preview is provided on your Operation reports page (see Step 3.).
Force sync: All products in Deliverect will be overwritten with the values used in your POS.
Step 3. To find out what was updated, select 
Operations in your sidebar. Find the operation with the type PRODUCT SYNC. Sync previews are also shown on this page with the PRODUCT SYNC PREVIEW type.
