Skip to main content

Sentinel: Manage Users and Email Notifications

Updated today

Change who can use Deliverect Sentinel

Solutions that use this functionality

Required role

  • Account manager

Access the Users page

Step 1. Log in to Sentinel and select Settings in the sidebar.


Step 2. Select Users.


Add a user

Step 1. Select the Add user button.


Step 2. Enter their email address and then select Add user.

The user must already exist on Deliverect Restaurants or Deliverect Retail. You can view existing users or add new ones by following the steps in this article.


Step 3. Select Done to close the window. The user can now log in to Sentinel with the credentials they use to log in to Deliverect Restaurants or Deliverect Retail.

Mange existing users

Step 1. Select the button to edit a user's settings or to delete them from Sentinel.

The following settings are available when editing a user:

  • Name: Change the user's name.

  • Role: The following roles are available:

    • Account manager: Can access and change account settings

    • Employee: Unable to access or change account settings

  • Locations: Choose which locations the user can access.

  • Timezone: Choose the user's timezone.

  • Enable hourly downtime updates: Set to Yes to send the user hourly emails showing which stores are encountering downtime.

  • Enable Sentinel weekly summary email: Set to Yes to send the user a weekly summary email.

  • Enable hourly menu items snoozed updates: Set to Yes to send the user hourly emails showing which items are currently snoozed.

  • Enable daily menu items snooze updates: Set to Yes to send the user an email each morning showing which items are still snoozed.

Select the Save button once ready.

Example daily menu items snooze update email

Image #2
Did this answer your question?