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Foodics: Settings
Updated over a month ago

You can adjust the settings of a location using Foodics as the POS.

Editing location settings is only possible with the user role Edit location settings. If your user role does not include this, contact an Administrator user in your account and ask them to provide you access. Learn how to change user roles.

Follow the steps in this article to access the settings page of your POS. Some settings in this article can also be changed for individual channels.

The following settings are available inside the Foodics POS settings section of a location or channel.

Product sync

Use POS ID as PLU

Activate to use the Foodics item IDs as item PLUs during product sync.

If inactive, the Foodics SKU is used as the PLU. If inactive and no SKU is available, the partial item ID will be used as PLU.

Combo price roll-up

By default, Foodics “Combo” items are synced with main price of 0.00, and all prices are attributed to the items in each section. Activate this setting to roll-up the lowest priced item in each section to create a main Combo price, and then attribute any additional cost as a surcharge on each item.

Sync localized names

Both main and localized names can be set in Foodics for items and their descriptions. Activate this setting to sync these into Deliverect as Arabic and English translations. Once activate, you must set the Name language and Local language settings to ensure correct translation mapping.

Name language

Both main and localized names can be set in Foodics for items and their descriptions. Choose whether “name” should be mapped to English or Arabic for Deliverect’s products.

Local language

Both main and localized names can be set in Foodics for items and their descriptions. Choose whether “localized_name” should be mapped to English or Arabic for Deliverect’s products.

When making changes to the following settings, ensure that you are editing in the correct area. Any changes made to the location will propagate to all online stores of this location. Any changes made when editing the settings from the online store will impact only that online store.

Global order settings

Anonymize customer data (GDPR)

Activate to hide order customer info and delivery address details. Updates the customer's name to “Anonymized” when the order is finalized by Foodics.

The customer information is available until the order receives the “Finalized” order status.

Order type override

Override the order type (delivery, pickup, eat-in) sent by channels to send to your POS as one order type.

Add order ID to note

Activate to add external_number: #Order ID to your kitchen and customer notes. If inactive, the order ID is not present in the order note.

Order

Default customer ID

Enter the Foodics customer ID to use for orders.

Default eat-in table ID

All eat-in orders must be sent to a Foodics table ID. This value is used if a specific table ID is not provided by the online store.

Order payment

Send discounts

Activate to send all discount amounts to your POS. To send discounts as “Open”, do not activate the Use discount type setting. To send discounts as a “Predefined” type:

  1. Activate this setting

  2. Select the Save button

  3. Activate the Use discount type setting

  4. Set the Discount type setting.

Send discounts

Activate to send any discount amount to your POS.

Send service charge

Activate to send any service charges to your POS.

When to send delivery fee

Choose to send delivery fees to your POS at all times or only when the delivery is done by the restaurant. Ensure that the settings Send delivery fee and Delivery fee PLU are also configured for a correct mapping to your POS.

Send tip

Activate to send all tip amounts to your POS.

Send rebate

Your channels may specify if a discount is funded by them (the partner) or you (the store). Activate this setting to send through partner-funded discount amounts to Foodics for reporting purposes. If inactive, only discount amounts funded by you are processed.

Use discount type

Activate and save the page to reveal the Discount type predefined Foodics options. If inactive, discount amounts are sent as “Open”, not “Predefined”.

Paid payment barcode

Create a paid payment method with a custom name. This value overrides the online store or channel name used to create the new payment method. Requires setting the Paid payment method ID setting below to ***Generate***. Once the first paid order is received from an online store or channel, set the Paid payment method ID setting to the newly generated payment method.

Cash payment barcode

Create a cash payment method with a custom name. This value overrides the online store or channel name used to create the new payment method. Requires setting the Cash payment method ID setting below to ***Generate***. Once the first cash order is received from an online store or channel, set the Paid payment method ID setting to the newly generated payment method.

Paid payment method ID

Each online store or channel must have a unique payment method. Payment methods are not accessed from Foodics, but created from Deliverect. Set to ***Generate*** to create a new unique method for paid orders from this store. This new method's name or barcode will default to the online store or channel’s name, or you can use Paid payment barcode setting above to set the preferred name. Once the first paid order is sent to Foodics, the new payment method will be created and can be manually set in this field.

Cash payment method ID

Each online store or channel must have a unique payment method. Payment methods are not accessed from Foodics, but created from Deliverect. Set to ***Generate*** to create a new unique method for cash orders from this store. This new method's name or barcode will default to the online store or channel’s name, or you can use Cash payment barcode setting above to set the preferred name. Once the first cash order is sent to Foodics, the new payment method will be created and can be manually set in this field.

Service charge

Choose the Foodics Charge to map service charge amounts. Requires activating the Send service charge setting. Read this article for more information on creating a Foodics charge for service charge processing.

Delivery fee

Choose the Foodics Charge to map service charge amounts. Requires activating the Send service charge setting. Read this article for more information on creating a Foodics charge for delivery fee processing.

Discount type

Choose the Foodics discount type option. Requires first activating the Use discount type setting.

Order behaviour

Buffer orders

Activate to delay order release to the POS. Orders are automatically accepted on Parsed and Scheduled statuses until it is time to send them to the POS (pickup time minus the channel’s Average Preparation Time). This setting overrides the value set in Auto accept order when as all orders are auto-accepted.

Average preparation time

Use with the Buffer orders setting. Set your average preparation time in minutes and control order release to POS.

Average delivery time

Average delivery time in minutes. Controls various self-delivery and dispatch settings.

Separate same products

If two or more of the same products are ordered, separate them into individual line items for improved visibility in the POS order and receipt.

Skip sending order cancellation to POS

Skip sending any online store or DMA canceled orders to the POS.

Snooze product if out of stock

Automatically snooze a product for a set time if it is unavailable or out of stock in the POS. The snooze operation will trigger when an order is attempted and fails due to stock levels.

Order info

Order tags

Choose a Foodics tag to apply to orders. You can use tags to filter orders in your POS. Read this external article for more information on creating Foodics tags for tag mapping.

Set price levels

Follow the steps in this article to find the settings page for a channel. Navigate to the Menu section in the Foodics POS settings tab.

Your Deliverect menu editor prices can be overridden with price levels in the Deliverect menu preview and when publishing to the online store, allowing for different prices per menu type. Your price level price data is managed in Foodics, and visible in your Deliverect product’s Price levels section.

Delivery price level

Set the price level for delivery menus.

Eat In price level

Set the price level for eat-in menus.

Pickup price level

Set the price level for pickup menus.

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