With Deliverect's integration, receive orders from your Takeaway account and have them automatically sent to your POS. You are also able to manage your menu and much more.
Activation timeline: Takeaway can typically be integrated within 5-7 calendar days.
How it works
The customer places an order on Takeaway.
The order arrives on the Takeaway tablet.
If you are on auto-accept mode, the order also appears straight away on your POS or Delivery Manager App (DMA).
If auto-accept is not enabled, the order is sent to Deliverect and your POS/DMA only after it has been accepted on the tablet.
Your Takeaway tablet needs to be open, otherwise your online store will be closed.
When the order is canceled on the Takeaway tablet, the order will never be shown on Deliverect. Only accepted orders will enter Deliverect.
How to set up
Step 1. Provide the following information to your Deliverect account manager:
Your store Takeaway ID (displayed on the Settings tab of your Takeaway tablet)
Store postcode
Store delivery mode (RDS or own delivery)
Whether you are using a T-Connect (Takeaway tablet)
Whether orders should be automatically accepted
Step 2. Create a menu on Deliverect.
Step 3. Your Takeaway account is linked by our team.
Menu management
Sent to Takeaway with a menu push
Product mapping
Product name
Product snooze
Prices
Modifiers/options
Images
Product descriptions
Product tags (eg. alcohol, gluten, vegan, etc.)
Availabilities of the menu (≠ opening times of the restaurant)
Depending on your country requirements, you may need to include mandatory nutritional information such as allergens, additives, bottle deposit fees and other specifications for (pre-packaged) products.
It can take approximately 5 minutes (and up to a few hours) for menu changes to be visible online.
Required to send a menu to Takeaway
Availabilities per location.
Menu description.
Add alcohol tags to all alcoholic beverages. If you fail to do this and do not promptly correct it, Takeaway will close your store.
When it's necessary to publish your menu
Every time the menu is changed.
When any availability change is made.
When its not necessary to publish your menu
When an item is snoozed (putting a product out of stock).
Order management
Information sent to Deliverect with orders
Order details
Pick-up time
Order notes
Delivery fees
Service charges
Discounts
Customer telephone number
Name and address are provided only if you are handling the delivery