View Insights
Updated over a week ago

The insights tab of your dashboard offers a quick glance at crucial aspects of your business.

To access, select Analytics in the sidebar followed by Insights .

Overview

Four sections are present, these are:

  • Failed Orders

  • Cancelled Orders

  • Offline Stores

  • Snoozed Items

Failed Orders

All failed orders displayed with the order ID, order price, and date/time.

Select the See all failed orders link to see the full list sorted by reverse chronological order (shown below).

Cancelled Orders

All cancelled orders displayed as the order ID, order price, and date/time.

Select the See all cancelled orders link to see the full list sorted by reverse chronological order (shown below).

Offline Stores

All stores closed or in busy mode are displayed here and grouped by location. There are options to open all stores or selected ones, making it easy for you to quickly change the state of your channels.

Snoozed Items

Currently snoozed items.

Selecting See all snoozed items will provide the full list. In the new window, customers can find out the location and when the snooze started and will end.

If you select an item, you can make it immediately available or set a duration.

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