The following limitations exist when using the ezCater channel with Deliverect.
Feature | Details |
Allow customers to select a modifier or upsell item more than once (multiMax) | Not supported. |
Busy mode | Your ezCater store's status cannot be changed from Deliverect. |
Category images, sorting, and availabilities | Not supported. |
Courier info | Not supported. |
Item price breakdown | ezCater does not provide a breakdown of prices for orders. |
Meal deals and modifiers | ezCater only allows for one additional layer in menus. Only the main item and the first layer of products can be created. Nested modifiers are not supported. |
Multiple menus and menu availabilities | Not supported. |
Opening hours | It is not possible to manage your opening hours in Deliverect. |
Product sorting | Products are automatically arranged by their popularity by ezCater. This sorting cannot be controlled within Deliverect. You can request specific changes to ezCater directly after publishing a menu. |
Selecting the minimum and maximum selection of items in a modifier group or upsell group. | Minimum is limited to 1. |
Snoozing | Snoozing is not supported. Instead, remove the unavailable items from your menu and then publish it again to ezCater. |
Stock management | Not supported. |
Upsells and variants | Upsells and variants should be avoided when using ezCater.
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Taxes | Tax rates are not sent to ezCater when publishing a menu. |
Contact our support team if you have any questions about these limitations.