If your DoorDash menu is not updating after being published from Deliverect, please check your Operation reports page to check if there are any errors. A successful menu publish looks like the screenshot below.
If you receive a 'failed' result, contact your Deliverect representative or our support team. Below are some common errors and troubleshooting techniques.
Troubleshooting
Error | Solution |
Images not showing on menu. | DoorDash has a manual review process for each new image they receive from us, and it could take 3-5 days before an image is published. |