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Sentinel: Reviews

Required role

  • Any

Visit the Reviews page to discover customer sentiment per store and channel.

How to access

Log in to Sentinel and select Reviews in the sidebar.

Overview tab

View your overall ratings and rankings across your channels and locations. The graph at the bottom shows the changes to your ratings over time.

Reviews tab

Here you can find individual reviews for each channel and location.

Analysis tab

Receive a breakdown of the most common feedback received from customers and recommendations on how to improve. At the bottom of the page, you can view the days and times reviews were submitted.

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