Need to find the status of a menu push or a different action? Your Operation reports page provides you with all the information you need.
Select 
Operations in the sidebar to access the page.
Using filters
Here is the complete list of filters that you can use to find specific reports:
Operation type: Reports are broken down into different types. Read below for an explanation of each type.
Location: Choose reports from a specific channel.
Delivery channel: Choose a channel.
Status: The status defines if the operation was a success, failure, is queued, etc.
Operation start: The date range of reports to show.
Operation types
Billing
When an update is made to your subscription or payment method
Bulk onboarding
When a payment profile is applied to channels. Information provided:
Deliverect employee who initiated the process
ID of the payment profile
IDs of the channels
Bulk user import
When importing users to your Deliverect account with a CSV file.
Busy mode
When changing your restaurant to Busy Mode: Information provided:
User who made the change
Channel
Preparation time (0 if Open and 999 if Close)
Busy Mode status (Open or Close).
Busy mode sync
When Deliverect synchronizes the Busy Mode to match a channel's status. Information provided:
Channel
Type of change (Open to Close, or vice-versa)
Channel activation
When a channel is activated in your Deliverect account. Information provided:
Channel
Channel deactivation
When a channel is deactivated in your Deliverect account. Information provided:
Channel
Close store
When a store is closed from Deliverect. Information provided:
User who initiated the closure
Channel
Courier update
When an update on the driver is received.
CSV product update
When products are updated using a CSV file. Information provided:
User who initiated the update
Operation start and end time
How many products are updated, skipped, failed, and created.
Export
When an export is created. Provides the download link.
Health check
When a health check is initiated. Information provided:
User who initiated the check.
Insert order
When an order is inserted into the POS. Only logged if Log Operations is activated for the location. Information provided:
Order ID
Menu API import
When a menu is imported using our API. Information provided:
External and internal menu name
Action
Menu import
When a menu has been imported from a channel. Information provided:
Channel used for the import
Any warnings (e.g. products that couldn't be automatically linked)
Menu publish
When a menu has been pushed (published/sent) to a channel. Information provided:
Channel
Menu name
A menu push may stay in a queued status for up to 30 minutes. This can occur when there is an unusually high amount of menu pushes from Deliverect.
Open store
When a store is opened from Deliverect. Information provided:
Channel
Order update
When an update has been made to an order. Information provided:
Order ID
Pending CSV product update
When a CSV file is uploaded to update products but has not yet been processed. Information provided:
User who initiated the update
Operation start and end time
How many products are updated, skipped, failed, and created.
Product sync
When products are synced from the POS. Information provided:
User who initiated the sync
POS
Any products inserted, updated, or deleted
Product sync preview
When a Product Sync Preview has been initiated. Information provided:
User who initiated the preview
POS
Any products that would be inserted, updated, or deleted
Snooze report
When products are snoozed/unsnoozed. Information provided:
Products
Type of action (snooze/unsnooze)
Snooze start and end
Channel(s)
Update holidays
When the holiday hours for a channel are changed. Information provided:
User who initiated the update
Channel
Update store opening hours
When the opening hours for a channel are changed. Information provided:
Channel
Follow this link for a video tutorial on operations reports and using the snooze feature.