Need to see the status of a menu push or a different action? Your Operation Reports page provides you with all the information you need.
Interactive tutorial
Individual steps
To find it, log in to your Deliverect account and click on Operations in the sidebar.
Using filters
The following filters can be used to help you find the report(s) you need.
Operation type: Reports are broken down into different types. See below for an explanation of each type.
Location: To see reports from a specific channel, choose it here.
Delivery channel: Choose a channel.
Status: The status defines if the operation was a success, failure, is queued, etc.
Operation start: The date range of reports to show.
Operation types
Bulk user import
When importing users to your Deliverect account with a CSV file.
Busy mode
When changing your restaurant to Busy Mode: Information provided:
User who made the change
Channel
Preparation time (0 if Open and 999 if Close)
Busy Mode status (Open or Close).
Busy mode sync
When Deliverect synchronizes the Busy Mode to match a channel's status. Information provided:
Channel
Type of change (Open to Close, or vice-versa)
Channel activation
When a channel is activated in your Deliverect account. Information provided:
Channel
Channel deactivation
When a channel is deactivated in your Deliverect account. Information provided:
Channel
Courier update
When an update on the driver is received.
Export
When an export is created. Provides the download link.
Health check
When a health check is initiated. Information provided:
User who initiated the check.
Insert order
When an order is inserted into the POS. Only logged if Log Operations is activated for the location. Information provided:
Order ID
Menu import
When a menu has been imported from a channel. Information provided:
Channel used for the import
Any warnings (e.g. products that couldn't be automatically linked)
Menu push
When a menu has been pushed (published/sent) to a channel. Information provided:
Channel
Menu name
A menu push may stay in a queued status for up to 30 minutes. This can occur when there is an unusually high amount of menu pushes from Deliverect.
Order update
When an update has been made to an order. Information provided:
Order ID
Product snooze
When one or multiple products have been snoozed. Information provided:
Menu name
Previously snoozed products
Newly snoozed products
Product sync
When products are synced from the POS. Information provided:
User who initiated the sync
POS
Any products inserted, updated, or deleted
Product sync preview
When a Product Sync Preview has been initiated. Information provided:
User who initiated the preview
POS
Any products that would be inserted, updated, or deleted
Product unsnooze
When one or multiple products have been unsnoozed. Information provided:
Menu name
Currently snoozed products
Snooze report
When products are snoozed/unsnoozed. Information provided:
Products
Type of action (snooze/unsnooze)
Snooze start and end
Channel(s)
Update store opening hours
When the opening hours for a channel are changed. Information provided:
Channel