Has someone from our support team started a call with you? In this article, learn how to accept it and share your screen.
Join the call
Select the Join call button in the messenger.
A new window will appear. Accept the permissions for using your microphone and camera.
Share your screen
Select the share icon if you need to show the support agent your screen.
Our support agents will only start a call if they deem it necessary to resolve a question or issue
Calling is only possible from your web browser.
You are not able to call an agent back after a call has ended.