Restaurants and Retail
Simplify your digital ordering operations.
130 articles
Orders
Learn how to view orders and resolve order issues.
Orders: FAQs
View Orders
Order Statuses
Manage Cancelled Orders
Buffer Orders to Your POS
Retry an Order
Export Order Reports
Solve Invalid PLU Order Issues
Send Bag Fees to Your POS
Analytics
Discover the available insights about your orders and business.
Introduction to Your Dashboard
Track Performance Using the Analytics Page
View a Sales Comparison
View Order Statistics and Comparisons
View Insights
View the Performance of Your Custom Tags
View Order Issues
View Refund Reasons
View Menu Items Sold on Your Channels
Use CSV Files With Excel
Reporting Differences Between Your POS, Channel, and Deliverect
Operations
Understand operational reports in your account, snooze items, and set up notifications.
View Operation Reports
Mark an Item Out of Stock
Export Snooze Reports
Export Busy Mode Reports
Set Up and Manage Alerts
Locations
Manage existing locations or add new ones to your account.
Add a Location
Add Brands to Your Account
Use Busy Mode to Temporarily Delay Orders or Close a Location
Link a Channel
Create and Assign Location Groups
Add Custom Tags to Your Channels
Change Location Settings
Change Channel Link Settings
Change POS Settings
Export Locations
Add Account Credentials
Products (for Restaurants)
Create and manage products.
Settings
Learn how to configure your account to your needs.