Need help using the DoorDash integration? In this article, find solutions to common errors and issues.
Error or issue | Solution |
Exception: Doordash menu push failed: [1000: {"message": "Error while creating menu"} | Shorten descriptions to be under 1,000 characters. |
Exception: Doordash menu push failed: The store exists. Please check the menu and channelId | |
"INVALID_ARGUMENT::INVALID_ARGUMENT: Mismatch menu id and store id"}] | |
Discounts are not being sent through to Deliverect | |
Images are not showing | DoorDash has a strict image policy. Please wait at least 72 hours for them to be manually verified. Ensure you are using images with the correct dimensions. |
Category availability is not shown on DoorDash portal | |
Values are not changed after editing an item's name/description and then publishing a menu. | This happens because the item was changed using the DoorDash portal. Only make changes to items using Deliverect.
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