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Glossary
Updated over a week ago

What exactly do terms used in Deliverect mean? Find out in the table below.

Term

Explanation

Busy mode

Use to temporarily close locations or increase the preparation time of orders. Learn more

Channel

A platform that allows consumers to place orders.

Channel link

The unique connection between Deliverect and a channel.

Consumer

The person who places an order on a 3rd party application.

Courier

The person who delivers an order to the consumer.

Courier App

Stay connected to your fleet through a user-friendly interface while making a store's capacity and the entire order flow more predictable and measurable. Learn more.

Custom tag

Used to add additional data to a channel (e.g., brand). Learn more

Customer

The person who purchases services directly from Deliverect.

Deliverect KDS

Deliverect Kitchen Display visualizes and prioritizes tasks, automates online orders, and streamlines kitchen communication to boost productivity. Learn more.

Deliverect Pickup

Displays orders to couriers. Learn more

Delivery

Orders that are sent to the consumer.

Delivery Manager App (DMA)

Deliverect's mobile app that offers order and dispatch management. Learn more

Dispatch by Deliverect

Fulfill your promise of reliable delivery anytime, anywhere by distributing orders across owned and third-party fleets automatically and reaching your customers faster than ever. Learn more.

Eat-In

Orders eaten at a location.

Integration

A term used to describe any platform that connects to Deliverect (e.g., channels, POS).

Kitchen Display

A device that shows kitchen staff orders to be prepared.

Location

A unique physical restaurant/store/kitchen.

Meal Deal

Multiple products combined with a set price (e.g., a meal deal consisting of a burger, fries, and a drink). Learn more

Menu

Consists of products shown to consumers on channels

Merchant

Deliverect users (like you!)

Modifier

Used to alter a product and its price (e.g., ketchup for a fries product). Learn more

Modifier groups

A collection of modifiers that a consumer can choose from (e.g., a group of three sauces for a fries product). Learn more

Online Ordering

Customizable online menu powered by Deliverect. Learn more

Operation

An action or event logged by Deliverect. Learn more

Pickup

Orders that are retrieved by the consumer at a location

PLU

The unique identifier of a product

Point of sale (POS)

A terminal inside a location that allows for order processing and payment

Product

An item that can be synced from a POS (or created directly in Deliverect), to then be included in a menu

Product sync

The action of retrieving all products existing on a POS. Learn more

Product tags

Used to give additional data to a product (e.g., halal, vegetarian). Learn more

Pulse by Deliverect

Empowers you and your restaurant to improve visibility on delivery apps’ search results and food categories, increasing order volume. Learn more.

Social Media Integration

Your Facebook, WhatsApp, and Instagram followers can become customers and order directly from your social media accounts. Learn more.

Upsell

Attached to a product to allow consumers to add something extra (e.g., chocolate sauce for an ice cream product). Learn more

Upsell groups

A collection of upsells that a consumer can choose from (e.g., a collection of three toppings for an ice cream product). Learn more

Variant

A product with different variations (e.g., four different types of pizza). Learn more

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