Glossary
Sam Fielding avatar
Written by Sam Fielding
Updated over a week ago

What exactly do terms used in Deliverect mean? Find out in the table below.

Term

Explanation

Busy mode

Used to temporarily close locations or increase the preparation time of orders, learn more

Channel

A platform that allows consumers to place orders

Channel link

The unique connection between Deliverect and a channel

Consumer

The person who places an order on a 3rd party application

Courier

The person who delivers an order to the consumer

Custom tag

Used to add additional data to a channel (e.g., brand), learn more

Customer

The person who purchases services directly from Deliverect

Deliverect Kitchen

Deliverect's own kitchen display screen (KDS)

Delivery

Orders that are sent to the consumer

Delivery Manager App (DMA)

Deliverect's mobile app that offers order and dispatch management, learn more

Dispatch

Channels that provide delivery services for orders

Eat-In

Orders eaten at a location

Integration

A term used to describe any platform that connects to Deliverect (e.g., channels, POS)

Kitchen Display Screen (KDS)

A device that shows kitchen staff orders to be prepared

Location

A unique physical restaurant/store/kitchen

Meal Deal

Multiple products combined with a set price (e.g., a meal deal consisting of a burger, fries, and a drink), learn more

Menu

Consists of products shown to consumers on channels

Merchant

Deliverect users (like you!)

Modifier

Used to alter a product and its price (e.g., ketchup for a fries product), learn more

Modifier groups

A collection of modifiers that a consumer can choose from (e.g., a group of three sauces for a fries product), learn more

Online Ordering

Customizable online menu powered by Deliverect, learn more

Operation

An action or event logged by Deliverect, learn more

Pickup

Orders that are retrieved by the consumer at a location

Pickup manager

Displays orders to couriers, learn more

PLU

The unique identifier of a product

Point of sale (POS)

A terminal inside a location that allows for order processing and payment

Product

An item that can be synced from a POS (or created directly in Deliverect), to then be included in a menu

Product sync

The action of retrieving all products existing on a POS, learn more

Product tags

Used to give additional data to a product (e.g., halal, vegetarian), learn more

Upsell

Attached to a product to allow consumers to add something extra (e.g., chocolate sauce for an ice cream product), learn more

Upsell groups

A collection of upsells that a consumer can choose from (e.g., a collection of three toppings for an ice cream product), learn more

Variant

A product with different variations (e.g., four different types of pizza), learn more

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