After setting up dispatch partners, it is necessary to choose which to use based on different criteria. Continue reading this article to learn how.
Step 1. Open Dispatch by selecting it from the sidebar. We are currently transitioning all Deliverect users to the new sidebar shown on the left-hand side of the image below.
If you have the new sidebar, select the icon that shows Dispatch when hovered over.
new sidebar previous sidebar
Step 2. Select Auto-selection in the sidebar.
Step 3. First, choose a location.
You are then able to add your preferences. The following options are available:
Preferred dispatch partners: Select which partners you want to use for this location. Only partners configured for your account will display. If you are yet to add any, follow the steps in this article.
Maximum delivery fee: Enter the maximum delivery fee you are willing to pay for an order.
Maximum pickup time: While we do not recommend this being set, you are able to add the maximum number of minutes allowed until an order can be picked up.
Tie-Breaker: If you have more than one dispatch partner selected in the Preferred dispatch partners field, choose which to use if there are multiple matches. Cheapest or Fastest are the available options.
Delivery ranges: If there are dispatch platforms you would prefer to be used based on how far the delivery is, set this up here. Choose the platform and enter the distance from your restaurant. Multiple ranges can be configured.
Assignment of rider: Choose if you want riders to be automatically assigned or if you want to manually assign them.
