If your printer is not turning on, follow these steps to resolve the issue.
Step 1. Contact our support team and describe the issue.
Step 2. If our support team determines that your Bluetooth printer is indeed broken and the issue cannot be resolved remotely, we will arrange a replacement. You will receive specific instructions on how to return the old printer.
Step 3. Once you receive the replacement, our support team will guide you through the installation process to ensure your new printer works seamlessly with your ordering kiosk.