If your Uber Eats menu is not updating on your Uber Eats store, please visit the Operation reports page to see if there was an error when publishing the menu. A successful menu publish has the SUCCESS status.
If you are seeing a failed result, please reach out to our support team. Below are some common errors and troubleshooting techniques.
Issue | Solution |
Your Deliverect menu is added next to the existing Uber Eats menu instead of replacing it. | Please reach out to our support team. |
Hero image is not updating on Uber Eats. | Deliverect is not able to change the hero image on Uber Eats when publishing a menu. Please reach out to our support team or your Uber Eats account manager. |