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View Reviews From Your Delivery Channels
View Reviews From Your Delivery Channels
Sam Fielding avatar
Written by Sam Fielding
Updated over a week ago

Discover how customers scored their orders directly inside your Deliverect account. With a single click, view the order that received the rating.

This feature is in beta and only available for selected channels (Flipdish, Foodora, Grubhub, Just Eat, Takeaway.com, Talabat, and Uber Eats). It will be made available for additional channels in the future.

To access, select the Analytics option in the sidebar and then Reviews.

Filters

Utilize the filters at the top of the page to limit the reviews shown to you based on location(s), channel(s), or timeframe. If no filters are active, reviews from all locations and channels are displayed.

Reviews

All of the reviews that meet the criteria of your filter(s) are presented in this table and provide the following info:

  • Rating: Scored out of 5.

  • Received: When the review was submitted.

  • Location: The location that received the review.

Selecting the View Order button will take you to the specific order on the Orders page.

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