Marking orders as ready is an easy way to prevent late arrivals from couriers or customers picking up their orders.
After marking an order as Prepared, change the status to Ready for Pickup to notify the delivery channel, dispatch partner, or customer.
Benefits of marking orders as Ready for Pickup
This real-time alert is beneficial for these reasons:
Proactive courier assignment: Upon receiving this notification, a courier is assigned to the order sooner (or the customer is notified earlier). By being proactive, you can minimize waiting times at the restaurant.
Ensuring food quality: Maintain optimal food temperature, freshness, and overall quality by sending notifications when an order is ready. This ensures customers receive their meals as intended.
Improved ETA accuracy: With more precise information on when an order is ready, delivery partners can provide more accurate estimated times of arrival to customers, leading to a more transparent and satisfying delivery experience.
Not all delivery channels support this functionality.