From December 14, 2024, through February 15, 2025, the Government of Canada implemented a GST/HST relief measure on qualifying items. As the end of the relief period approaches, your tax rates must be set back to the standard value.
Understanding the GST/HST break
This relief measure temporarily exempted specific items from GST/HST charges.
Refer to the official government list of eligible goods and services.
Remove the tax relief from your products
Follow these steps to revert the tax change.
1. Update Your POS System
Contact your POS provider: Confirm tax rate updates for qualifying products.
Sync with Deliverect: Sync your products after updating.
If you operate multiple locations, verify updates for each to ensure consistency.
2. Manual updates in Deliverect (if required)
Update your tax rate manually if your POS doesn't automatically sync them to Deliverect, you'll need to update them manually.
This applies to the following POS systems among others:
Auphan
Cluster
DMA
Givex
NCR
PixelPoint
RES 3700
Silverware
Square
TouchBistro
How to update
Go to the Locations section in Deliverect’s sidebar.
Select the POS Settings button for your location.
Update the applicable tax fields and save the changes.
Sync your POS products to apply the updated tax rate to your items.
Additional considerations
Your POS may support allowing a rounding difference, an amount by which your channel or Deliverect order total and POS total can differ. This setting in Deliverect is called Maximum rounding difference and is available under POS Settings for the following POS:
Auphan
Givex
NCR
Pixelpoint
Silverware
Ensure you review updates for accuracy before February 15, 2025.
3. Delivery platform updates
For third-party delivery platforms:
Automatic updates: Check if delivery channels will automatically adjust taxes.
Manual updates: For platforms that don’t sync automatically, publish your menu before opening for business on or after February 15, 2024.
Important: Ensure all manual tax rate overrides in your Deliverect menus or products are removed before the relief period ends.
Verify your platform settings to ensure all menus reflect the correct tax value.
What if I sell alcohol?
If your location sells alcohol, a few additional steps are required in preparation for removing the GST/HST relief.
DoorDash:
Tax rates and exemptions will be automatically removed for merchants.
SkipTheDishes:
Remove "holiday tax exempt" from item descriptions.
Uber Eats and most other delivery channels:
No additional alcohol-specific steps beyond menu-wide tax changes.
If your POS sets tax rates at the location level in Deliverect, you'll need to make product-level edits for non-exempt items.
Need help?
Our customer support team is here to help you with implementing these changes. Contact us with any questions about the GST/HST relief period or system updates.