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Deliverect Pay: Configure a Payment Gateway

Updated yesterday

Give your customers the ability to pay for their orders using cash, card, invoice, or an online method.

Access the payment gateway configuration page

Log in to Deliverect Restaurants . In the sidebar, select Deliverect Pay and then Configuration .

Not all accounts currently have access to this page. View instructions for the previous version.

Create a payment gateway

Step 1. Select the + Add button.


Step 2. Choose the desired payment gateway and select the Continue or Create button.


Online payments

Online payment gateways require additional business information, and you may need to provide documentation. Proceed through the steps displayed.

Verification of your details can take a couple of days. To check the status, select the payment gateway on the Configuration page.

The Gateway tab will show a green circle once verification is complete. You can supply any missing required info by opening the tab and selecting the fields.

Common reasons for verification failing:

  • Incorrect company VAT number entered.

  • Incorrect tax code number entered.

  • Provided a bank statement that does not show the full IBAN or the correct company name.

Ensure all required documents, such as full IBAN details and accurate company information, are submitted properly to prevent delays in the approval process.

Offline payments

No verification is required when adding an offline payment gateway.

Link stores to a payment gateway

Step 1. Select the Link button.


Step 2. Choose one or multiple gateway profiles from the dropdown and then select which stores to link them to . You can filter your stores by using the Select locations and Select channels dropdowns. Select the Link button to confirm .

Unlink stores

Select the payment gateway. In the Stores tab, select the store and then the Unlink store button.

Remove a payment gateway

Select the payment gateway. Select the Don't need this profile? Delete link.

This is only possible once all stores are unlinked from the payment gateway.

How to add another bank account for KYC in DeliverectPay

Follow these steps to configure your payment profile and complete KYC:

  1. Open DeliverectPay

    • Log in to your account and click on DeliverectPay from the menu.

  2. Access Configuration

    • Select Configuration to view payment settings.

  3. Add a New Setup

    • Click Add New.

    • Select Adyen Balance Platform

    • Choose your entity and then click Continue.

  4. Enter Bank Details

    • Click the + icon to add your bank details.

    • Once complete, click Continue.

  5. Create a New Payment Profile

    • Go back to Configuration under the DeliverectPay tab.

    • Scroll to the bottom and click on your New Payment Profile.

  6. Upload Documents for KYC

    • Upload your bank statements to complete the Know Your Customer (KYC) verification process.

  7. Repeat for Additional Locations

    • Repeat the process above for each additional location that requires its own payment profile.

⚠ Important Note:

  • You can only upload one bank statement per location.

  • If you have multiple locations, repeat the process separately for each one.

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