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Pulse: How Your Score is Calculated
Pulse: How Your Score is Calculated
Sam Fielding avatar
Written by Sam Fielding
Updated over a week ago

On Pulse, we give you a score calculated daily. This score is represented as Excellent, Good, Average, and Poor.

The score is comprised of the following, in order of importance:

Delivery time

We look at how fast orders are being delivered by other restaurants in your region and compare it to your location.


The reviews provided by your customers.


We compare the times your location should have been open to when it actually was open.


Attain a higher position on delivery platforms to receive a larger average position score.

Menu audit

Menus that consist of products with images and descriptions are given a higher score.

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