With Deliverect's integration, receive orders from your Uber Eat account and have them automatically sent to your POS. You are also able to manage your menu and much more.
How it works
The customer places an order on Uber Eats.
The order arrives on your Uber Eats tablet to be accepted or automatically accepted if you are set up for tabletless (activation for tabletless on request).
Once accepted, the order is sent to Deliverect and your POS or Delivery Manager App.
If the order is canceled on an Uber Eats tablet, the order will never be shown in Deliverect.
How to set up
Follow the steps in this article. When asked to select your online delivery platform, choose Uber Eats.
Menu management
Sent to Uber Eats with a menu push
Product mapping
Product name
Product snooze
Prices
Modifier/option groups
Modifiers/options
Images*
Descriptions
Availabilities of the menu (≠ opening times of the restaurant)
Product tags (note that there is a limit to the number of tags)
It can take approximately five minutes for menu changes to be visible online.
*It is not possible to update the banner image of a menu. However, you can email your Uber Eats account manager or their support team with the desired image. They can manually update it for you.
Required to send a menu to Uber Eats
Availabilities per location.
When necessary to push the menu online
Every time the menu is changed.
When any availability change is made.
When not necessary to push the menu online
When a product is snoozed (putting a product out of stock).
Order management
Information sent to Deliverect with orders
Order details
Pick-up time
Order notes
Delivery fees
Customer info (address is only sent when you provide your own delivery)
Why doesn't the sorting of Uber Eats items match that of Deliverect?
Uber Eats uses its algorithm to arrange and display items and categories. This algorithm uses factors such as prices, most ordered items, and other aspects. To change this behavior, log in to your Uber Eats Manager portal, go to Settings, and deactivate Auto-menu optimization.