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Manage Your Locations for Social Ordering
Manage Your Locations for Social Ordering
Updated over a week ago

In this article, learn how to set up or change settings for a location.

Step 1. Log in to your Deliverect Social Ordering account at social-frontend.deliverect.com.

Step 2. In the sidebar, select Locations.

Step 3. Select the edit icon for the location you want to manage.

Step 4. Change the settings for the location.

Basic information

Choose the tax rate and whether prices are tax inclusive or exclusive.

Address

Specify the address and area for this location. Enter the name of your location at the top to automatically fill in the address.

Ordering modes

Delivery

  • Delivery: Choose if delivery is allowed for this location.

  • Opening hours: Set when this location is open for business. Use the toggle to activate a day and the dropdowns to specify the opening and closing times.

Operation settings

  • Preparation (minutes): Set the default time needed for preparation.

  • Preparation + delivery (minutes): Set the default time needed for preparation and delivery.

Order scheduling

  • Accept ASAP orders: Activate if customers can place orders for immediate preparation.

  • Accept pre-orders: Activate if customers can place orders for a different day.

  • Accept same day pre-orders: Choose whether customers can choose a delivery time for later in the same day.

    • Minimum lead time: Set how early a pre-order can be delivered after being placed.

    • Max days in advance: Set how far in the future a customer can schedule a pre-order.

    • Slot length: Define how long time slots are when placing an order (e.g., setting "30 min", could show the customer 6:00 pm to 6:30 pm, 6:30 pm to 7:00 pm, etc.).

Service charge (%)

Set the service charge percentage to add to orders.

Delivery areas

Set your delivery areas to limit how far an order is deliverable.

Add a delivery area

Select the Add delivery areas button and fill in the details:

  • Area name: Enter a descriptive name for this area.

  • Radius: Choose how far from your location.

  • Min. basket: If customers are required to have a minimum basket value, enter that value here.

  • Delivery fee: Provide the delivery fee to add to orders within this radius.

Edit a delivery area

Select a delivery area to change its settings.

Delete a delivery area

Select the delete icon to remove a delivery area (you may need to scroll horizontally to find it).

Pickup

  • Pickup: Choose if pickup is allowed for this location.

  • Opening hours: Set when this location is open for business. Use the toggle to activate a day and the dropdowns to specify the opening and closing times.

Operation settings

  • Preparation (minutes): Set the default time needed for preparation.

Order scheduling

  • Accept ASAP orders: Activate if customers can place orders for immediate preparation.

  • Accept pre-orders: Activate if customers can place orders for a different day.

  • Accept same day pre-orders: Choose whether customers can choose a pickup time for later in the same day.

    • Minimum lead time: Set how early a pre-order can be picked up after being placed.

    • Max days in advance: Set how far in the future a customer can schedule a pre-order.

    • Slot length: Define how long time slots are when placing an order (e.g., setting "30 min", could show the customer 6:00 pm to 6:30 pm, 6:30 pm to 7:00 pm, etc.).

Service charge (%)

Set the service charge percentage to add to orders.

Order at table

  • Contactless dining: Choose if eat-in orders are allowed for this location.

  • Opening hours: Set when this location is open for business. Use the toggle to activate a day and the dropdowns to specify the opening and closing times.

Service charge (%)

Set the service charge percentage to add to orders.

Tables

Allow your customers to easily order and pay by scanning a QR code tied to their table. You can create tables individually, in bulk, or by syncing tables from your POS (if supported).

Create in bulk

Enter each table on a separate line and then select the Create button.

Create table

Enter a name for a table, and select the Create button.

Sync tables

Select the Yes button to import tables from your POS.

Not supported by all POS integrations.

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