To offer your customers a discount on their orders created on social channels, follow these steps.
Create a discount
Step 1. Log in to Deliverect Social Ordering at social-frontend.deliverect.com.
Step 2. Hover over Marketing in the sidebar and choose Discounts.
Step 3. Select the Add a discount button.
Step 4. You can now enter details for the discount. Once finished, select the Save discount button.
Settings
Basic info
Start by entering a Discount name and a Discount code that people will use to apply it. Selecting the Generate button provides you with a random code.
Application
Choose how the discount is applied
Automatic: Will be automatically applied upon checkout. Customers can remove the code if they wish.
Manual: Will be displayed on the ordering menu, and customers will have to select it if they wish to use it.
Hidden code: Won't be displayed on the ordering menu, and customers will type the code at the checkout.
Order type
Choose if customers can apply the discount on pickup or delivery orders.
Discount type
The following types are available:
Percentage:
Amount: Enter the percentage amount to subtract from an order's total.
Minimum order value: If customers need to have a specific order value to use the discount, enter that value.
Maximum discount: To prevent orders from receiving a discount too large, set the maximum allowed discount.
Fixed value:
Amount: Enter the value to subtract from an order's total.
Minimum order value: If customers need to have a specific order value to use the discount, enter that value.
Buy 1 get 1 (coming soon)
Customer segmentation
Choose to allow the discount for all customers or only new customers.
Number of uses per customer: Enter a number to set a redemption limit for each customer.
Availability
Set the start date and time for the discount, and choose whether the discount expires on a specific date or not.
If the Expires on a specific date option is selected, provide the end date and end time.
Entering a number in the Total number of uses field sets a hard limit on how many times the discount is redeemable.
Manage a discount
Select the discount on the Discounts page to change its configuration.
To deactivate it, set the toggle to off.
Delete a discount
Find the discount on the Discounts page and select the delete icon. You may need to scroll the page horizontally to find it.